Business Guides & Resources
Find guides, video tutorials, and support resources for your Aptitude Internet business services.
Whether you're setting up SmartBiz, managing connected devices, creating guest Wi-Fi access, or configuring business phone features, you'll find the resources you need below.
ⓘ CommandWorx® Notice
Some screenshots, videos, and vendor resources may display the CommandWorx® name. CommandWorx refers to the app used with SmartBiz services and features, provided to Aptitude Internet customers.
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CommandWorx® App
Manage SmartBiz From Anywhere: The CommandWorx app gives you access to SmartBiz network settings and management tools from your mobile device.
Use the app to:
- View connected devices
- Manage Wi-Fi networks
- Configure guest access
- Manage employee networks
- Monitor security alerts
- Access SmartBiz settings
Quick Start Guide
Get Started with SmartBiz. Learn how to create your account, configure your primary network, and begin managing SmartBiz features.
Resources Available:
- Quick Start Guide
- Wi-Fi & App Setup Video
Device Setup & Management
Connect & Manage Devices. Connect devices throughout your business and learn how to monitor network activity.
Topics include:
- Connecting wired devices
- Viewing connected devices
- Running bandwidth tests
- Managing network equipment
Resources Available:
- Device Setup Guide
- Connecting Wired Devices Video
- Connected Devices Video
- Bandwidth Test Video
Customer Wi-Fi Portal
Create a Branded Guest Experience, Configure guest access, customize your portal, and manage visitor settings.
Resources Available:
- Customer Portal Guide
Staff Networks
Manage Employee Access. Create dedicated employee Wi-Fi networks and configure staff credentials.
Resources Available:
- CommandWorxApp User Guide (pages 6-7)
- Staff Network Video
Guide Section:
Staff Management
Pages 6-7 >>
Point-of-Sale Networks
Secure Payment Devices. Separate payment terminals and business-critical devices from guest traffic.
Topics include:
- POS network setup
- Device isolation
- Secure connections
- Payment terminal management
Resources Available:
- CommandWorx App User Guide — Pages 2–3
- Point of Sale Network Video
Guide Section:
Network Setup: Point-of-Sale Network
Pages 2-3 >>
Mesh Wi-Fi Coverage
Expand Coverage Throughout Your Business. Improve Wi-Fi coverage throughout your office, storefront, warehouse, or facility.
Topics include:
- Mesh satellite setup
- Wired mesh configuration
- Coverage optimization
Resources Available:
- Mesh Satellite Video
- Wired Mesh Video
Security & Content Controls
Protect Your Network. Manage security settings and monitor network activity.
Topics include:
- Content filtering
- Security alerts
- Trusted websites
- Intrusion protection
- Network monitoring
Resources Available:
- CommandWorx App User Guide — Pages 5–8
- Built-In Network Security Video
Guide Section:
Additional Network Settings, Alerts, & Devices
Pages 5-8 >>
Network Resilience
Backup Internet Connectivity. Configure backup internet options and failover connectivity.
Topics include:
- Backup internet setup
- Failover configuration
- Connectivity protection
Resources Available:
- CommandWorx App User Guide — Page 9
- Network Resilience Video
Guide Section:
Network Resilience
Page 9 >>
Before You Dig
Planning construction, utility work, landscaping, signage installation, or other projects that involve digging? Learn how to protect private fiber facilities, when to contact 811, and request an Aptitude Internet locate before work begins.
Still Need Help?
Whether you have a question about your service, need help troubleshooting an issue, or want to speak with our team, we’re here to help.